Order Tracking
We appreciate your order with us, now it's time for Tracking.
You should receive an email from us once your order has shipped with a USPS Tracking number.
To Track your order please click on the USPS Tracking site link below and copy and paste the Tracking number from your email.
After tracking a package on the USPS website; you can register to receive Text Tracking on a tracking number. You may elect one of the following Text Tracking Options on the USPS website:
- Expected Delivery Updates
- Day of Delivery Updates
- Package Delivered
- Available for Pickup
- Delivery Exception Updates
- All the options above
For more information on Text Tracking visit USPS.com
Kapa Nui Shipment processing time
We are committed to shipping your order within 1-2 business days. Orders are not shipped on weekends or holidays. Orders received on Friday's after 3:00pm (Hawaii Standard Time-HST) will be processed the following Monday morning. If there will be a significant delay in shipment of your order, we will contact you via email or telephone or please contact us at aloha@kapanui.com for more assistance.
Delivery estimates
We ship using U.S.P.S. (United States Postal Service) with Tracking. Please allow 3-10 business days for standard domestic delivery and 7-14 days to Canada.
Mahalo for shopping with us.
