Order Tracking

We appreciate your order with us, now it's time for Tracking.

You should receive an email from us once your order has shipped with a USPS Tracking number.

To Track your order please click on the USPS Tracking site link below and copy and paste the Tracking number from your email.

USPS Tracking Website

After tracking a package on the USPS website; you can register to receive Text Tracking on a tracking number. You may elect one of the following Text Tracking Options on the USPS website:

  • Expected Delivery Updates
  • Day of Delivery Updates
  • Package Delivered
  • Available for Pickup
  • Delivery Exception Updates
  • All the options above

For more information on Text Tracking visit USPS.com

Kapa Nui Shipment processing time

We are committed to shipping your order within 1-2 business days. Orders are not shipped on weekends or holidays. Orders received on Friday's after 3:00pm (Hawaii Standard Time-HST) will be processed the following Monday morning. If there will be a significant delay in shipment of your order, we will contact you via email or telephone or please contact us at aloha@kapanui.com for more assistance. 

Delivery estimates

We ship using U.S.P.S. (United States Postal Service) with Tracking. Please allow 3-10 business days for standard domestic delivery and 7-14 days to Canada.

Mahalo for shopping with us.